Homepage structure that gets calls

If a service business site isn’t getting calls, it’s usually not a “design” problem—it’s a clarity problem. This is a simple homepage structure that helps visitors understand (fast) that you’re the right choice.

By ChegTech · January 22, 2026

3 min read

1) The real goal of a homepage

Your homepage has one job: move a visitor from “not sure” to “I should contact them.” The fastest way to do that is a clean funnel: who you helpwhat you dowhy trust youhow to start.

Most sites fail because the visitor has to “figure it out.” If they’re confused, they bounce.

2) Above-the-fold that converts

Above the fold should answer these in under 5 seconds:

  • What do you do? (“HVAC repair + installs” / “Glass & shower doors”)
  • Where do you do it? (“Seattle · Bellevue · Tacoma”)
  • What should I do next? (“Call” or “Request a quote”)

[Service] for [who] in [area], with a single primary CTA and a secondary CTA.

  • Primary CTA: “Request a quote” / “Book an estimate”
  • Secondary CTA: “See recent work” / “View services”

3) Proof that doesn’t feel fake

Proof isn’t just testimonials. Proof is anything that reduces risk:

  • Before/after photos, simple case studies, or recent projects
  • Reviews (even a small selection) + a link to the source
  • Badges that matter (licensed, bonded, insured—only if true)
  • Clear expectations: response times, estimate process, service area

4) Services snapshot (not a wall of text)

Don’t try to explain everything on the homepage. Give a clean “menu” and route people into the right next page. A good services snapshot is:

  • 3–6 services max on the homepage
  • Each one gets 1–2 lines explaining who it’s for
  • Each one links to a dedicated service page (best for SEO + conversions)

5) FAQs that remove friction

FAQs should answer what stops someone from contacting you:

  • Pricing expectations (“How estimates work”, “What affects cost”)
  • Service area + scheduling (“Do you serve X?”, “How soon can you come out?”)
  • Trust/risk (“Do you warranty your work?”, “Are you licensed/insured?”)
  • Process (“What happens after I submit the form?”)

6) Quick homepage checklist

  • Clear headline: service + location
  • One primary CTA repeated across the page
  • Proof section (photos/reviews/projects)
  • Service snapshot that links deeper
  • FAQ that removes friction
  • Fast on mobile (no heavy sliders, compressed images)

Want this structure applied to your site?

If you send your current URL (or just your services + area), I’ll outline a clean homepage flow and what to fix first.